We understand that when you place an order, you want it as quickly as possible – and we work hard to make that happen.
- We are direct dispatch only, which means we work closely with our suppliers in order to have the product shipped directly to you from their warehouse. We don’t have a central distribution centre – but that’s what helps keep our overheads down, and more importantly, keeps prices we offer to our customers competitive.
- Each brand/producer has a minimum delivery and handling fee of $16 + GST. If you order from more than one brand/producer, each will have a separate delivery fee – these are determined by the size of the order and the delivery location.
- No orders will be accepted by phone. All orders must be in writing via fax/email. You can download our order form here, complete it and send to firstname.lastname@example.org.
500g Air Bag – $14.60
3kg Air Bag – $17.60
5kg Air Bag- $24.20
15kg Carton (Road Freight) – approx. $30.80
Please allow 24 hours for us to process your order. Delivery is made within 3-10 days (depending on your location).
If you have any issues with your delivery, please enquire with us at email@example.com.
**Disclaimer: Our company does not take any liability for goods lost in transit.
When you purchase something and receive an invoice, you acknowledge that you are agreeing to our policies.
- No change or cancellation of logo orders after production has begun.
- If a design changes after a sample is produced, then artwork and sample charges will apply to the new design.
- If goods are incorrectly ordered or an order is cancelled after it has been shipped return freight and a restocking fee will apply.
- Our Restocking fee is $20.00 + GST or 10% of the stock item price – whichever is the larger amount, for any orders cancelled;
- If an order has been cancelled after it has been packed but prior to dispatch, a restocking fee of $20.00 + GST or 10% of the stock item price will apply.
- The preferred method of payment is by direct deposit into our nominated account. These details will be included on your invoice.
- Alice Clothing accepts credit card payments by Visa or Mastercard with a 2% surcharge.
- Ausia Agencies also accepts PayPal payments with 3% surcharge.
- Ausia Agencies PayPal account: firstname.lastname@example.org.
You’ll get free delivery for plain stock (no embroidery or screen printing) on orders equal to or over $1000.00*, as well as free freight to your office located in metro areas of Australian Mainland Capital Cities, except Adelaide, Darwin and Hobart.
*per brand/producer, excluding GST and embroidery or screen printing.